跨文化交流

练习：文化意识测试(Cultural Awareness Quiz)

Ⅰ．In the underlined space before each of the statements below，put an “H”if you think it reflects an attitude of high power distance。Or an “L” if low power distance is more likely: Characteristics & Behaviors

1．_______People are less likely to question the boss. 2．_______ Elitism(杰出人物统治论)is the norm．

3．_______ Students question teachers and are encouraged to solve problems creatively．4．_______ Freedom of thought is encouraged．

5．_______ Those in power have special privileges．

6．_______ The chain of command(行政管理系统，指挥系统)is mainly for convenience．7．_______ There are greater wage differences between managers and subordinates．

8．_______ Workers prefer precise instructions from superiors. 9．_______ Interaction between boss and subordinate is more informal．

10. _______ Subordinates and bosses are interdependent． Ⅱ．In the underlined space before each of the statements below．put an“H”if you think it reflects an attitude of high uncertainty avoidance or an “L” if low uncertainty avoidance is more likely: 1．_______ A company or organization’s rules should not be broken，not even when the employee thinks it is in the company’s best interests．

2．_______ People tend to be worried about the future and they have high levels of anxiety and are highly resistant to change．

3．_______ They believe in tolerating people who behave in ways that are considered socially deviant, and in taking risks and

trying new things．

4．_______ Conflict and competition are natural, dissent is acceptable, and individual achievement is regarded as beneficial．

5．_______ People tend to ensure certainty and security through an extensive set of rules and regulations．

6．_______ People are more willing to accept change and take risks．

Ⅲ．In the underlined space before each of the statements below , put an “I”if you think it reflects an attitude of individualism or a “G” if Group Orientation (or Collectivism)is more likely：1．_______ People value personal success over group success.

2．_______ The value of a society can be best illustrated through the expression “the nail that sticks up is pounded down” or “the highest blade of grass is always the first to be cut”．

3．_______ People are required to have an absolute loyalty to the group．

4．_______ Decision-making is quite rapid and decisions are based on what is good for the individual．

5．_______ People tend to cede(让与，放弃)their self-interest to those of the group and identify themselves through the organization．

6．_______ The autonomy of the individual is paramount 1．The Chinese prefer business communication by which of these methods?

A．Phone． B．Face to face． C．Writing．

2．A handshake in China should be… A．Limp(柔弱的)and brief．

B．Strong and lengthy． C．Firm and brief．

3. Which of these should you try and have on your business cards?

A．Title． B．Age．

4．How should one receive business cards? A．With both hands． B．With right hand．

C．With left hand propped by right hand．

5. Which of these should you not do during a business meeting?

A．Show emotion． B．Receive a phone call．

6.It is acceptable to answer phone calls in meetings． A．True． B．False．

7.When giving or receiving a gift in China，you should do so using…

A．Both hands。 B．The right hand． C．The left hand．

8. You are the manager and are holding a meeting with Chinese colleagues．One of them suggests an idea to you which you completely disagree with．What should your reaction be?

A. Speak bluntly and expose why the idea is not workable．The Chinese respect plain speaking．

B. Acknowledge the suggestion and state that you will think about it．This saves anyone from losing face．

C. Reprimand the colleague．In China it is rude to make

suggestions to the boss.

9. Which of these has the most influence on a person’s rank? A．Salary． B．Experience． C．Age．

10．What is the most appropriate way to address a Chinese client?

A．Surname preceded by title, i. e．Director． B．First name only to show friendship．

Etiquette Quiz：Test your international social and business savvy(见识) quotient．1．Which three words best sum up Japanese society?

A．Individualism, Respect and Hinduism．

B．Altruism(利他主义), Hierarchy and Confucianism(儒家学说)． C．Materialism, Work and Honor．

2. The hierarchical nature of Japanese society has its roots in which religion?

A．Islam． B．Hinduism． C．Confucianism．t

3. Foreigners are expected to bow when meeting people． A．True． B．False．

4.When introducing yourself in Japan, what should follow your name?

A．Company name． B．Age． C．Job Title．

5．Japanese communication style is … A．Implicit．

B．Explicit．

6．Who should you greet first when entering a meeting room?

A．Everyone． B．The most senior． C．The first person you see．

7．Where at a table does the most senior member of a Japanese team sit?

A．Top of the table on the right． B．In the middle． C．Nowhere special．

8．During a period of silence in a meeting you should．．． A．Ask what is wrong．

B．Break the silence immediately． C．Stay silent yourself．

9．In Japan gifts are considered bribes． A．True． B．False．

10．Japanese often send money to bereaved(丧亡了家族的)friends as an expression of sympathy.

A．True． B．False．

True or False (2*9=18)

1. If you want to develop your communication skills, you must first make yourself become an expert in your own field.

2. The purpose of communication is to exchange information among people through language and body language.

3. Group communication builds on the foundation of interpersonal communication skills.

4. We must respect all other cultures, because our culture is

really no better than theirs and ours is simply different.

5. Americans like to begin in a speech with a joke.

6.If a person is successful in the home environment, he or she will be equally successful in applying technical expertise in a different culture.

7. In cross-cultural negotiations, you should avoid expressing your personal opinions, no matter whether positive or negative, directly about a specific matter.

8. To make your communication effective, one way is to put yourself in another man’s shoes.

9. Nonverbal communication is ambiguous in part because nonverbal cues may be sent either intentionally or unintentionally and in part because the same behaviors can represent many different messages.

Key to Exercises

Cultural Awareness Quiz Ⅰ. 1-5 H H L L H 6-10 L H H L L Ⅱ．H H L L H L Ⅲ．I G G I G I

1-5 B C A A A 6-10 A A B C A Etiquette Quiz

1-5 B C B A A 6-10 B B C B A 1. F 2. F 3. T 4. T 5.T 6. F 7. T 8. T

9.T

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