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Systems and Methods for Providing Electronic Help

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专利名称:Systems and Methods for Providing

Electronic Help

发明人:Hans-Jurgen Greiner,James Jerome Smart-Foster

申请号:US13290241申请日:20111107

公开号:US20130117324A1公开日:20130509

专利附图:

摘要:A system, method, and article of manufacture for providing electronic help isdisclosed. The method may comprise receiving a search query, searching, by a search

library and in response to the search query, a document object model (“DOM”)structure associated with a webpage, and identifying a portion of the webpage basedupon the searching. In various embodiments, the method may further comprise receivinga selection of an option to receive electronic help, communicating with a help database toretrieve help data, and displaying a storyboard associated with the help data. Thestoryboard may be displayed in a pertinent portion of a webpage based upon the DOMstructure of the webpage. The help data may be further received based upon the searchquery.

申请人:Hans-Jurgen Greiner,James Jerome Smart-Foster

地址:Desert Hills AZ US,Scottsdale AZ US

国籍:US,US

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