SGS培训资料

第一章. 家用电器检验项目综述检验依据客户委托检验-------客户与检验机构的约定型式试验------安全、性能、EMC、环保、能效等标准特殊检验------标准的部分项目、特定项目的技术条件仲裁或比较试验------标准、委托合同出口产品的检验依据------产品销售地的法规和相关标准如：进入欧盟市场的产品应按欧盟指令LVD、EMC进行检验进入北美市场的产品要符合UL或CSA标准2

家用电器标准分类•基础标准类•基本试验方法类•产品安全标准类•产品性能标准•零部件标准•材料标准•能效分级标准注意：标准版本的有效性家用电器检验特点1.标准国际化(IEC)--整机--关键的零部件2.测试方法与检验仪器设备--测量原理--具体操作3. 产品新技术的应用3

家用电器检验主要仪器设备1.电量测量仪表: 电流、电压、频率、功率、功率因数、电能2.电阻测量仪表: 电桥、数字万用表等3.感温元件: 热电偶4.图表记录仪与数据采集系统5.绝缘电阻测量仪表6.泄露电流测量仪表7.电气强度测试仪8.接地电阻测量仪9.安全检验专用器具: 标准测试指（刚性、有关节）、试验探棒、试验销试验指甲、冲击锤、冲击球、力矩螺刀、力矩扳手、拉/压力计等家用电器检验主要仪器设备(续)10. 气候环境试验设备: 湿热（恒定/交变）、长霉、盐雾、氧弹等11. 防水试验设备: 滴水、淋水溅水、喷水、潜水12. 防尘试验设备13. 噪声测量仪器和设备14. 模拟运输试验设备: 振动(定频/变频)、碰撞、跌落15. 材料测试设备: 球压、灼热丝、针焰、耐漏电起痕16. 电源线拉力、扭力试验设备17. 稳定性试验设备18. 电磁兼容(EMC)测试设备4

家用电器通用检验项目1.电量测量--电压--电流--功率--功率因数--电能2.温度测量--热电偶法--电阻法3.绝缘测量--绝缘电阻--电气强度--泄露电流4.气候环境试验--湿热--防固体异物和防水--长霉--盐雾家用电器通用检验项目(续)5. 机械环境试验--噪声--包装运输6. 非金属材料试验--耐热--耐燃--耐漏电起痕7. 防触电保护--防触电检查--接地--爬电距离、电气间隙和穿通绝缘距离8. 机械强度试验--冲击--电源线拉力、扭力9.耐久性试验--电源线弯曲--连接线弯曲10. 稳定性试验11.家用电器电器电磁兼容性(EMC)试验5

输入功率测量1.测量仪器: 功率表、电度表2.测量条件:--额定电压--正常工作温度--在工作过程中，电机的负载会发生变化，它的输入由电度表测量，并取值为一个周期的平均值3.测试要求: 功率误差表器具类型 额定功率，W 偏差 各种器具 ≤25 +20% 发热器具和±10% >25及≤200 组合器具 >200 +5%或20W（取大） -10% 电机设备 >25及≤300 +20% >300 +15%或60W（取大） 发热对家用电器的影响1.影响绝缘的使用寿命(超过8°C, 寿命缩短一半)2.影响电器元件的正常使用(元器件的环境温度标志–T标志)3.塑料受热变形4.外表面温度过高5.造成周围环境过热6

绝缘电阻测量1.测量目的:绝缘电阻: 反映了绝缘结构对电的绝缘能力.测量绝缘电阻主要是为了测定家用电器产品的带电部件对易触及金属外壳的绝缘电阻,以判别其绝缘是否存在严重缺陷.2.测量部位:--I类器具: 带电体与易触及的金属部件之间--II类器具: 带电体与易触及的外壳之间--电缆线: 缆芯导体与电缆护套之间3.测试要求: DC 500V, 1min绝缘种类限值(MΩ)基本绝缘2加强绝缘7电气强度测试1.测试目的: 检验绝缘材料承受电压的能力,考核绝缘结构是否良好2.测量部位: --带电体和仅用基本绝缘隔离的易触及部件之间(如: I类器具电源插头的L+N –G)--带电体和用加强绝缘隔离的易触及部件之间(如: II类器具的L+N –易触及金属外壳之间--带电体和用加强绝缘隔离的易触及部件之间(如: II类器具的L+N –易触及外壳（金属箔）之间--对于双重绝缘基本绝缘(如:RVV电源线的铜线与基本绝缘外皮之间)附加绝缘(如:RVV电源线的基本绝缘外皮与附加绝缘护套之间)--手柄、旋钮、抓手、操作杆（金属箔）与它们的金属轴之间3. 测试步骤: --耐压测试仪功能检查--测试夹接在测试部位--电压从零开始，逐渐升到测试电压的一半，然后迅速升到规定值--测试电压保持1min,观察有无闪络或击穿--试验结束，逐渐降低电压至零7

电气强度测试各国家耐压测试标准: 1min, 50Hz, 100mA国家/地区测试电压测试时间型式试验例行试验欧洲1250V/50Hz1000V/50Hz1min/3s美洲1000V/60Hz1200V/60Hz1min/1s日本1000V/60Hz1200V/60Hz1min/1s澳洲1250V/50Hz1000V/50Hz1min/1s韩国1500V/60Hz1800V/60Hz1min/1s内销1250V/50Hz1650V/50Hz1min/1s泄露电流测量1.测量目的:检测器具正常工作时，易触及金属外壳是否存在漏电流,造成触电伤害.2.测量部位:--I类器具：电源任一极（L/N）与基本绝缘隔离的易触及金属部件之间--II类器具：电源任一极（L/N）与加强绝缘隔离的易触及金属部件之间电源任一极（L/N）与附加或加强绝缘隔离的易触及绝缘表面（金属箔）之间--单极开关，且开关后接有电容器，则分别测量开关在“接通”和“断开”位置时的泄漏电流3.测试要求: 1.06倍额定电压/1.15倍的额定输入功率产品限值(mA)冰箱1.5空调2mA/kw; 10mA(公共场合);30mA(非公共场合)洗衣机/洗碗机0.5(0I类)/3.5(I类)微波炉3.58

* 进行漏电流和耐压测试应注意：•器具中所有的电路应保证已被接通•跨接绝缘的抗干扰电容应断开•与电网相连的电路应选择额定电压进行试验；谐振点和其它回路应确定工作电压后进行试验接地电阻测量1.测量目的:测量易触及金属部件和电器的保护接地端子之间的电阻2.测量部位:可触及金属部件与:--接地端子(固定式接线I类器具) --插头或插座的的接地端子(其它I类器具)3.测试要求: 25A或1.5倍的额定电流(例行试验: ≥10A/1-4s)--若器具配有电源线,则为0.2 Ω或0.1 Ω加上电源线的电阻--其它器具均应: ≤0.1Ω4.接地端子检查: --防松--防腐蚀--“先通后短”(地线最后受力)9

爬电距离、电气间隙和穿通绝缘测量1.测量仪器: 塞规、游标卡尺、千分尺2.测量条件:--裸导线与内部部件2N；可触及外壳30N--工作电压--防污染等级--材料种类3.测试要求:•电气间隙与爬电距离: 见标准附表•绝缘穿通距离:--附加绝缘：1mm--加强绝缘：2mm--胶带无厚度要求,SI至少由2层组成,且任一层可通过SI的耐压测试;RI至少由3层组成,且任2层可通过RI的耐压测试.结构要求---稳定性与防机械危险1. 稳定性:10º/15º斜面无倾倒2. 运动部件不能对人体造成伤害防护罩要求: -测试指不能触及危险运动部件-只有借助工具才能取下或打开3. 无对人体造成伤害的锐边、锐角、毛刺4.45N轴向压力胶带破损度应小于50%. 10

结构检查的内容1.对带电部件有可靠的防护2.对具有危害的运动部件和发热部件有足够的防护3.零部件和材料的选择4.零部件的安装位置和固定方法5.机械强度6.电气连接的可靠性7.产品结构设计的规范性结构检查时通常应该注意到:4产品应有足够的稳定性，机械安全性和机械强度4零部件应满足相关标准的安全要求，并且与使用条件相适应4电源线连接部分应注意进线口，抗拉器和接线端子4内部连线应做到可靠固定，可靠绝缘和可靠连接4接地端子应做到防松，防锈和连接可靠4塑料件应有足够的耐热性和阻燃性4空气间隙，爬电距离和绝缘材料厚度应达到标准规定的要求11

元件检查1.额定参数: 额定电压、额定电流、额定负载、T标志--与整机一致2.工作负载: 种类、特性、大小3.安装使用方式: 发热、污染防护4.产品独有特性和要求元器件的选择1.根据用途2.根据负载性质3.根据使用环境温度电子线路检验1.防触电保护--由安全隔离变压器供电--用保护阻抗与带电部件隔离2. 非正常工作--低功率电路的确定(< 15W)--模拟故障条件--微型熔断器保护若< 2.1I≧2.75r, 则短路; 若Ir,保护可靠;若2.1Ir< I < 2.75Ir,则短路; F型–30min; T型–2min3. 爬电距离和电气间隙--不同极性之间--带电部件与其它金属件之间12

家用制冷器具特殊项目检验–电冰箱冰箱组成:1.箱体2.制冷系统: 压缩机、冷凝器、干燥器、毛细管、蒸发器、连接管路、制冷剂3.控制装置: 温度控制器、起动继电器、过载保护器、保险丝、除霜温控器、电子及集成电路、电子执行元件4.电热器件: 化霜电加热器、外壳防凝露、防冷凝水冻结电热器件、温控器补偿加热5.附件: 搁架、蛋架、瓶架、果蔬盒、玻璃盖板、盒、贮冰盒、铲霜刮刀、箱内接水盘、箱外接水盘或蒸发盘、插头、电源线、接线端子、内部布线、蒸发器风机、冷凝风机家用制冷器具特殊项目检验–电冰箱主要性能检验项目:1.储藏温度2.耗电量3.负载温度回升时间4.冷冻能力5.制冷系统密封性能6.气密性7.门、铰链的耐久性8.门的开启力9.搁架和容器的机械强度13

家用制冷器具特殊项目检验–电冰箱主要安全检验项目:1.标志、说明书2.输入功率和电流3.温升4.工作温度下的电气绝缘和泄露电流5.防水6.非正常工作7.接地电阻家用制冷器具特殊项目检验–空调主要性能检验项目:1.制冷量、制热量2.最大/最小运行制冷、制冷消耗功率3.能效比（EER）4.性能系数（COP）5.凝露、冷凝水排除、冻结等6.热泵空调：最大/最小运行制热、自动除霜等14

家用制冷器具特殊项目检验–空调主要安全检验项目:1.标志、说明书2.防触电保护3.输入功率和电流4.发热5.工作温度下的泄露电流6.防水7.非正常工作家用制冷器具特殊项目检验–压缩机主要性能检验项目:1.制冷量及性能系数2.输入功率、工作电流、电机绕组温度、壳体温度3.启动性能与启动耐久性4.外壳体的气密性5.残余水分含量及内部杂质含量6.加速寿命试验15

家用制冷器具特殊项目检验–压缩机主要安全检验项目:1.非正常工作--连续过载--转子堵转2. 机械强度(水压试验)家用清洁器具特殊项目检验–洗衣机主要性能检验项目:1.洗净性能2.磨损率16

家用清洁器具特殊项目检验–洗衣机主要安全检验项目:1.防触电保护2.输入功率与电流3.发热4.工作温度下的泄露电流5.防水6.耐久性7.非正常工作8.稳定性和机械危险9.机械强度10.结构11.耐热、耐燃和耐漏电起痕家用清洁器具特殊项目检验–洗碗机主要性能检验项目:1.洗涤性能2.干燥性能3.耗水量17

家用清洁器具特殊项目检验–洗碗机主要安全检验项目:1.输入功率与电流2.发热3.工作温度下的泄露电流4.防水–泡沫试验5.非正常工作6.稳定性和机械危险7.结构--水压试验--防干烧试验家用厨房器具特殊项目检验–微波炉主要检验项目:1.微波辐射2.微波炉门系统耐久性3.微波输出功率18

家用厨房器具特殊项目检验–微波炉主要检验项目:1.微波辐射2.微波炉门系统耐久性3.微波输出功率第二章. 验货流程19

General checking Item1.1 Carton and gift box•Carton and giftboxshall be firmly and up corrugation wave direction. No damaged, no wetted and no dirty.•All marks shall clear and correct.•Check if the item No, model No and pork ……are correct and no missing. 1.2 Packing polybag•No damaged, no dirty and shall drying.•Shall have related warning words and punch hole on polybag.Note: No need warning words and punch hole on polybagif the polybagis less than 100x100mm2and open perimeter is less than 380mm.1.3 PackageCheck if the carton and giftboxpacked the unit fitly. Too large and too small willreduce the protection for unit.All carton or giftboxshall stand packing and placing along corrugation direction. Otherwise, package will reduce its protection function. General checking Item1.4 Label and manual•The marking shall be clearly legible and durable.Rubbing test for 15 s with a piece of cloth soaked with waterand again for 15 s with a piece of cloth soaked with petroleum spirit.•To check if there are following marking marked on appliances. --rated voltage (ranges)--rated frequency--rated input--maker’s or responsible vendor’s name, trade mark or identification mark.--maker’s model or type reference.--symbol for class II construction, for class II appliances only.--symbol for degree of protection against ingress of water, otherthan IPX0.•Generally, appliance shall be with a manual to tell how to use the appliance. It shall be clearly and correct. 20

General checking Item1.5 Power cord•No damaged and all marks shall be clearly legible and durable.•Check if there are related safety approved marks and related license No. Actual record all marks in inspection report.•For UL product:The power cord shall be withstand a pull of 155.68N (35 pounds) for 1 minute without displacement•For EN product:The power cord shall have a cord anchorage and shall be withstand a pull of 30N for mass less than 1 kg, of 60N for mass less than 4kg, for 25 times with displacement within 2mmGeneral checking Item1.6 PlugNo damaged and no burr. The pins shall be not loosen. Check if there are related safety approved marks and related license No. Actual record all marks in inspection report.•For UK plug:Level II internal check UK plug. No wire strand protruding from connector. Check the manufacturer marks on plug, such as PMS, MS, scolmore.The fuse holder shall attached to the live pin correctly.Check if it is a counterfeit fuse. Check the manufacturer marks, such as BussmannASTA.The weight of genuine fuse is normally between 2.3 –2.4gand with a small central hollow at end cap.21

General checking Item1.7 Cosmetic checkAll inspections shall be conducted at a distance of 15 to 20 inches (38 to 50cm)or refer to client’s specification.Refer to related product W1.8Safety checkRefer to related product WI1.9Function checkRefer to related product WI1.10 Internal check1) Internal wiring--Wirewaysshall be smooth and free from sharp edges.--Beads and similar ceramic insulators on live wires shall be fixed and cannot change their position.--Sleevingon internal wiring shall be retained in position by positivemeans.--Green/yellow wires shall only be used for earthingconductors.--Stranded conductors shall not be soldering where they are subjected to contact pressure, unless the clamping means is constructed so that there is no risk of bad contact due to cold flow of solder. --Earthingline shall not be solder alone on the dead metal parts of product.General checking ItemFor screwless-type clamping:IEC998-2-2 point 14.102Each conductor is subjected to a pull of the value shown in thefollowing table. The pull is applied without jerks for 1 min in the direction of theaxis of the conductor.Cross-sectional0.50.751.01.52.5area mm2Pull force (N)3030354050During the test the conductor shall not slip out of the terminal.22

General checking Item2)Screws and connections--Screws and nuts transmitting contact pressure or which are likely to be tightened during user maintenance .The screw or nuts are tightened and loosened:-10times for screws in engagement with a thread of insulating material.-5times for nuts and other screws.--Screw and nuts which make a mechanical connection between different parts of the appliance shall be secured againstloosening if they also make electrical connections or provide earthingcontinuity.Spring washers, lock washers and crown type locks as partof the screw head are means which may provide satisfactory security.General checking Item1.11Construction--Handles, knobs levers and similar parts shall be fixed in a reliable manner so that they will not work loose in normal use if loosening could result in a hazard.Apply an axial force for 1 min-if the shape of these parts is such that an axial pull is unlikely to be applied in normal use, the force is 15N-if the shape is such that an axial pull is likely to be applied, the force is 30N.--If handles, knobs and similar parts are used to indicate the position of switches or similar components, it shall not bepossible to fix them in a wrong position if this could result in ahazard.1.12Running testRefer to related product WINote: Some running test are abnormal operation and need to refer to related test procedure in related EN or UL standard.23

Defects classification* Critical : Defects which could result in hazardous or unsafe conditions for individuals using or maintaining the product as well as defects contravening legal regulations.* Major : Functional defects reducing the usability or solidity of theproduct as well as obviousvisual defects reducing the sales value of the product.* Minor: Defects that are unlikely to reduce the use of the product,but nevertheless may influence the sale.For random inspection, the following rules apply:--If the same sample has several defects, only the most serious defect is counted.--Samples with major defects have to be replaced or repaired before re-packing of the shipping cartons opened for inspection.--In the case of critical defects, the entire shipment must be rejected as a matter of principle and clients consulted for a decision.AQL SAMPLING PLAN:BS6001 & ANSI/ASQC Z1.4-1993 AQL single sampling plan for normal inspection is the most widely accepted method of sampling by attributes.Type of serviceSampling planCriticalMajorMinorFRI II N/A1.54.0EXPORT CARTON SAMPLING:According to our generalmethod on export carton quantity sampling are apply “Square root of total export carton quantity”or “Maximum export carton quantity equal to sample size”24

General checking Item for Household Appliance Check ItemDescription contentsSample sizeA) Packaging 1.Export carton / Gift box check, if it is well packed IIcheck without any torn /extrude /heave found. 2.Accessory contents check, if all accessories are retain and right in place.3.Literature check, ( print quality, spelling error, detailed description to avoid wrong operation, necessary warning information)Check ItemDescription contentsSample sizeB) Safety test 1. Hi-pot test II--for European market products: Class I products: 1375 Vac2S, Leakage current <5mA --For North America market products: 1200 Vac2S, Leakage current < 8 mA2. Earthingcontinuity test: Resistance < 0.1 Ohm, Current >25A3. Internal check for UK plug ( BS1363)4. Input test (less than 115% of rating power)5. Polarity check for North America products (for switch should be in live cord)C) Visual 1.Product identification mark and labelsIIappearance check 2.Visual appearance and workmanship25

Check ItemDescription contentsSample sizeD) Mechanical check for all assembly parts IIMechanical checkE) Functional 1. Normal function check according to manual IIcheck2. 85% rating voltage running checkF) Special 1.Power cord length measurement S-3data & measurement2.Strain relief test S-33.Noise check 4.Cooling capacity check (if applicable) 15.Cooling media check (Weight, leakage , type)16.Internal check (fan type, heat-sink construction, 1weldering)17.EER check ( if applicable ) 18.Temperature accuracy check 19.Delay restart protection check Defects classificationExport carton/ Gift Box checkDescriptionMajorMinorAny non-compliance with client’s sampleXWrong type, deformed carton or gift boxXExport carton box wet / damaged / torn through inside gift boxXExport carton box wet / damaged / torn but not through inside gift boxXExport carton important marking wrong, incomplete, off position slant (Brand name, shipping mark…) / poor cutting / XExport carton unimportant marking off position / poor cutting / slant XSmudge (dirty) printing on carton / gift box found not readableXSmudge (dirty) printing on carton / gift box but still readable XMissing, wrong label or peel off on carton / gift boxXLabels off position / slant or not alignXWrong barcode or serial number (on unit, gift box, carton) XWrong color on carton / gift boxXColor fade on carton / gift boxXSecurity gummed tapes missing or not secured / fully sealed / open endXLength of center security gummed tape less than 2 cm but still secured XLoose part, foreign, extra material inside carton XOld, second hand material usedXBar code on gift box not compliacewith unit.X26

Defects classificationAccessory contents checkDescriptionMajorMinorPolyfoam/cardboard tray extensively damaged and reduce the usabilityXPolyfoam/cardboard tray damaged, but can still withstand the drop testXPolyfoam/cardboard tray material contains visual contaminatesXPlastic bag missing (for unit, accessory, literature…)XPlastic bag damaged or torn but still with protectionXLoose parts or other foreign material in the gift boxXAccessory missing, or wrong type enclosed (Such as screws, connector, …etc) XLiterature checkDescriptionMajorMinorMissing or wrong User manual, warranty card, ...etc.XSeriously torn, damaged on literature found uselessXSlightly torn, damaged on literatureXPoor printing / poor cutting / smudgy on literature found not readableXPoor printing / poor cutting / smudgy on literature found still readableXBad binding on user manualXDefects classificationProduct identification marks and labelsDescriptionMajorMinorOrnament, inlay, nameplate missing, wrong, reverse, loose, wrongcan’t repair without toolsposition, XOrnament, inlay, nameplate reverse, loose, wrong position, easy repair without toolsXMissing or wrong labels, seriously torn / damaged / poor cuttingread labels can’t XSlightly torn / damaged / poor cutting labels still readableXSilkscreen icons, marks, text poor printing / dirty / blurry notreadableXSilkscreen icons, marks, text poor printing / dirty / blurry still readableXMechanical checkDescriptionMajorMinorScrews / fastener / assembled parts not secured / improperly seatedXScrew loosen and causing some parts loosedXScrew head damaged and could not be stripped offXScrew head damaged and but could be stripped offXKey, button, switch jammed, loose or no feelingXLCD panel, LED indicator wrongly seated seriouslyXForeign material or loose part inside XDimension out of specification according to Client’s drawingsX27

Defects classificationVisual appearance and workmanshipDescriptionMajorMinorAny non-compliance with client’s sampleXAny missing parts or wrong type parts XRusted / Oxidation / corrosion on metal parts XCabinet cracked, marks, nicks, scratches or mould marks seriouslyXCabinet marks, nicks, scratches or mould marks slightlyXCabinet wrong color or discolor seriously XDent / protrude / abrasion / press mark on cabinetXStains / glue / grease / melt on cabinet and could not be removedXStains / glue / grease / melt on cabinet and could be removedXPoor mating of the cabinet parts, gap >1.5mmXgap > 1.0mm ~ 1.5 mmXPoor color, texture or polishing matching of the cabinet parts seriouslyXslightly XVisible trapped wires or other componentsXCosmetic coating bubble, uneven, strip awayXOld / second hand components usedXDefects classificationGeneral safety issueDescriptionCriticalMinorPolythene Bag's Suffocation warnings missing or badly printed orof air hole against regulationabsence XAny sharp edge / Sharp point / Burrs that may hurt the userXElectrical safety issueDescriptionCriticalMinorFailed in safety test, such as Hi-pot, Grounding contiunallytestXElectrical safety waringprintedlabel / silkscreen missing, wrong type or badly XAC rating label / silkscreen missing, wrong content or can’t readXAC rating label damaged, but pertinent information still found legible XWrong national type AC Plug or no certificateXWrong type of AC cable (conductor area, double insulation, no certificate…) XDamaged AC Plug or cable( may cause electrical shock )XExposed metal parts inside Unit or adaptor to userXPower switch no function, loose, damage, connector not cover with insulation tubeXAC cable’s clamp or strain device defect ( loose, damage…)XWrong fuse type or rating ( current, voltage, fast/delay type…) XAudible sparking noise, smell, smoke, high temperature while operatingXOther missing or wrong material parts affect safety problemXStrain relief test failedX28

Defects classificationDescriptionMajorMinorPower on / off no function or intermittent functionXRemote controller no functionXFan no function /can not adjust blow direction according to maunalXNo cooling /heating ( if applicable ) functionXTimer no functionXNo temperature preset functionXLow voltage start up test failsXPower consumption out of spec.XRemote control distance < 8 mXRemote control distance <10 mXSpecial data & measurementGeneral data measurement itemsDescriptionRemarkPower cord length measurement fails(S3)According to AQL definition or Actual finding. Strain relief test fails(S3)If any non-conforming result was found, then the final decision will Noise check failsconsider as “Fail”for Client’s reference or according to Client’s Cooling capacity check failsdefination.Cooling media check failsInternal check failsEER check failsAir flow check failsTimer function check failsRemote control distance check fails(3 Sets)Export carton drop test fails29

第三章. 国际大客户验货要求CGSA Inspection Guide LineI.Product StatusAt least 80% products well packed before Perform FRI.II.Check packing/ assortment:Total Carton number if ≥18 pcs: 2 x √Total Carton number,< 18 pcs: √Total carton numberIII.Inspection method: ANSI/ASQC Z1.4-2003--Level II AQL: 0/1.5/4.0--Internal check on electrical products: S-1--Assembly test on products with assembly: S-130

CGSA Inspection Guide Line (Continued)IV. Checkpoints1. Product conformity:--Material conformance: Style, Dimensions, color, accessories…--Workmanship--Functional and technical features2. Tests during inspection:--Basic tests to verify the safety (Hi-Pot test, Earth continuity test on electrical products) or the performance of the products inspected.--Assembly test--Recording conformity data such as weight, size, vacuum…3. Packing:--Export cartons dimensions--Cleanliness of the cartons and sealing method--Shipping marks and marking on the inner boxes4. Packaging:--Quantity per export carton--Color, size, assortment per inner box and export carton--Barcode --Labeling, text on the labels, gift box and polybag--Instruction manual--Packing, folding method CGSA Inspection Guide Line ---PackingDefects Classification on Packinga. Missing, wrong inner / export EAN 14 label Criticalb. Unreadable or torn inner / export EAN14 label Criticalc. Misplaced inner / export EAN 14 label Criticald. Incorrect shipping marks Majore. Incorrect side marks MajorInner packing1)dimensionsInner BoxWeight (gram)Dimensions (L x W x H) (cm)100-3000(18-40) x (11-28) x (7-15)Inner Packing (others in polybag)Weight (gram)Dimensions (L x W x H) (cm)100-3000(8 -59) x (8 -46) x (5 -40)31

CGSA Inspection Guide Line (Continued)2) Inner carton label--EAN 14 code is always preceded by the identifier (01)--Minimum height of the barcode for inner labels in 20mm.--Control all the inners of the cartons selected and opened for FRI 3) Requirements for inner polybag:a. The polybagmust be punctured by a Ø4mm hole at the back. If no hole found, we must mention “Pending”b. If the product barcode (EAN 13) is visible on one side of the SKU, the logistics barcode (EAN 14) must be affixed on the opposite side.Even if there is only one inner box label failed, the report must mention “Failed”at first page.CGSA Inspection Guide Line (Continued)Export Carton1) Dimensions (External)DimensionsMin. (cms)Max. (cms)Length39.559.5Width2946.5Height2040Vendors shall consult Carrefour Global Sourcing Asia for approval of carton sizes exceeding the above dimensions. •Master Carton Quality P Pending if not conformed F Failed if not conformedPA minimum thickness of 6mmPA double wall corrugationF Carton weight not exceed 20 kgF A density of 450 g/m2F Corrugation must be placed in vertical position to ensure the optimal strength. 32

CGSA Inspection Guide Line (Continued)Packing RequirementsPCartons will be sealed in “H”shape with self-adhesive tape of 7cms minimum width.PCartons will not contain staples and/or nylon or metal binding straps.FDo not use and/or mix different carton sizes for the same products.FDo not stick any document on the cartons.F The adhesive tape shall not cover the carton marks. Transparent adhesive tape is recommended.FCartons must be filled completely without any empty space leftinside. CGSA Inspection Guide Line (Continued)Shipping marks & Side marksPShipping marks and side marks must be pre-printed on the master export cartons in accordance with the “Order confirmation”.PShipping marks and Side marks are compulsory and shall account for “MAJOR”discrepancy when incorrect and recorded during the FRI.FCountry of origin must be printed on shipping marks.FAll carton types shall be pre-printed with a frame to receive the bar-coded label.FAll character must be capitalized with 12mm height of Dimensions and min. 25mm height of Buyer.33

CGSA Inspection Guide Line (Continued)-All supplier which use Styrofoam as a protection material MUST stick this label on the styrofoamdirectly when manufacturing. (Non-color sticker acceptable)CGSA Inspection Guide Line (Continued)Digital Photos:1. A photo of carton on pallet.2. A photo of shipping + side mark.3. A photo of carton weighting.4. A photo of giftbox(put 4 sides in one direction.5. A photo of how inner box packing into export carton.6. A photo of barcode7. A photo of unit view +accessories8. A photo of manual (front page) + guarantee card9. A photo of rating label10. A photo of plug11. A photo of marking on power cord12. A photo of main component13. A photo of all distinctive character of the defect should betaken. When the result is failed all defective samples should be takenclearly.14. Others Plsrefer to sample as attachment.34

CGSA Inspection Guide Line --Attention1. Should open extra 3 units to check and verify the safety relative aspects during inspection, add the test result in the report.2. About all inspection, safety check include check the PCB, X’former, regulators stabilizer, filter device, wire dressing…If found some defect, please clear record by digital photos. 3. About AC products inspection, if the plug is round pin, plsadd one item in Point4.1(test result) to record the plug pin’s diameter after check 3 samples; If the plug is flat pin, plsadd the test result to record the length from plug head to plug pin end after check 3 samples. And, need take clear photos on the plug.4. For polarity of flat pin type plug for class II product, inspectors should do polarity test and safety test (internal check the switch site…), plsadd one item to record the result in informative remark. 5. About Belgium order for all batteries operated products, a “BEBAT”label must be stuck on the packaging of those products.6. All the electrical product shipped to Brazil must contain thesymbol of INMETROboth in power cord and plug CGSA Inspection Guide Line --AttentionFor all Korea orders:DUN14 label shows a master carton label (size in10 X 15.2 cm) and an inner carton label (size in 10 X 4 cm) which require to stick on the carton respectively. The master label must be stuck as requested in attachment A007. No such labels found during inspection will lead to the“Failed”result.Polyfoam(泡沫塑料) packing material is prohibited in Korea.35

Master carton label for Korea order DUN14 labelInner carton label and color box label for Korea orderPOLYFORM materials prohibition in KoreaKorean regulations prohibit to be packaged the products as a \"POLYFORM\" materials.36

For Spain order:“ESCA”shipments: the DUN14 label (Attachment A008) must be stuck on the required position (Attachment A007) on export carton. Missing of this label will cause the“Failed”inspection result. “ESDI”shipments: (Carrefour consignee will be mark as “DIA SPAIN”oncartons) can be shipped without “DUN14”label.•the master carton shipping mark which is not need in Spanish;•the unit packaging details should in Spanish and Portuguese ( note: sometimes the master carton is also unit carton); •the product instruction manual should in Spanish and Portuguese too.Reports Concerned in \"Failed\" results if it was not comply with this request.37

Instruction manual:CGSA do not have the \"6 languages\" requirements anymore. Only one point is important: the official languages of the destination country should be offered except for the Spain and Belgium.For Belgium orders:the following languages must be compulsory includedin the Instruction Manual: French (F), Netherlandish(NL) and German(D or DE). Any unconformities will result in “Failed”inspection results.For Spain order:at least in Portuguese and Spanish,anyunconformities will result in “Failed”inspection results.Check the layout of the cover page and the Abbreviation/Signification ofdifferent languages in EACH page of Instruction Manual for all Europe orders Instruction manualE= Spanish P=Portuguese GR=Greek CZ=Czech SK=SlvPL=PolishF=French I=Italian NL=DutchD=GermanTR=TurkishGB=English38

Polybag, Warring on polybagand punch hole:It is not compulsory to have red-ink on the polybags, neither punch-holes (it is only a recommandation). Polybagmust adopt the recycle material and with tri-angle “PE”markingThickness of polybagmust not less than 0.038mm if the perimeter is bigger than 380mm.The warring on the polybagplease refer to attachment. 第四章. 案例点评39

Q & A --????????Questions & AnswersThank You40